Privacy Policy.

1. Who this policy applies to

This policy applies to the JMG Group website and to information you provide to JMG Group through it. JMG Group is a digital product, search and growth consultancy based in Ontario, Canada.

Work carried out under a client engagement may involve additional or different data handling arrangements. Those arrangements are set out in the written agreement for that engagement rather than in this policy.

2. Information you provide

The only personal information this website asks for is the information you choose to submit through the contact form. That form collects:

• Your name
• Your email address
• Your company or organization (optional)
• Your website address (optional)
• What you need help with, and the stage of your project
• A budget range (optional)
• The project details you write in the message field

The contact form does not store submissions on this website. When you submit it, the details are assembled into an email message that is opened in your own email application and sent from your email account to JMG Group. Nothing is sent until you send that message yourself.

You may also contact JMG Group directly by email. Anything you include in that correspondence is received and retained as ordinary business email.

3. Technical and log information

Like most websites, this site is served by hosting infrastructure that automatically generates standard technical records when a page is requested. These records can include IP address, browser and device type, requested page, referring page, and the date and time of the request. They are generated by the hosting provider for delivery, security and reliability purposes, and JMG Group does not use them to build profiles of individual visitors.

4. Cookies and analytics

This website does not set advertising or tracking cookies, and it does not run a third-party analytics or marketing pixel. Your browser may store ordinary technical data needed to load and display the site, and the site may be installed as a progressive web app, which uses local browser storage on your own device for offline and installation behaviour. That local data stays on your device and is not transmitted to JMG Group.

If analytics or similar measurement is added in the future, this policy will be updated before it is used.

5. How information is used

Information you provide is used only to:

• Respond to your enquiry and continue the conversation you started
• Assess whether a project is a good fit and prepare a proposal if requested
• Provide services you have engaged JMG Group to deliver
• Operate, maintain and secure this website
• Meet legal, tax or professional record-keeping obligations

JMG Group does not sell personal information, does not rent or trade it, and does not add enquiry contacts to a marketing list without a clear request from you.

6. Service providers

This website is hosted and delivered by third-party infrastructure providers, and JMG Group uses standard business email and productivity services to receive and manage correspondence. Those providers process information only as needed to provide their service. JMG Group does not share enquiry information with advertisers or data brokers.

7. Data retention

Enquiry correspondence is retained for as long as it remains useful for the relationship it relates to, and for any period required for legal, tax or professional record-keeping. You can ask for your correspondence to be deleted at any time, subject to those obligations.

8. Security

This site is served over an encrypted HTTPS connection, and JMG Group applies reasonable administrative and technical safeguards to information it holds. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Please avoid sending sensitive personal information, credentials or confidential documents through the contact form or unencrypted email.

9. External links

This website links to third-party sites, including publisher and retailer pages for published work and, where relevant, client platforms. JMG Group does not control those sites and is not responsible for their content or privacy practices. Review their own policies before providing information to them.

10. Canadian privacy considerations

JMG Group operates in Ontario, Canada, and handles personal information in a manner consistent with the principles of Canadian federal and provincial privacy legislation, including limiting collection to what is needed, using information only for the purpose it was provided, and safeguarding it appropriately. Information may be stored or processed on servers located outside Canada by the hosting and email providers described above, and may be subject to the laws of those jurisdictions.

11. Your privacy rights

You can ask JMG Group to confirm what personal information it holds about you, to correct it if it is inaccurate, or to delete it. Requests can be made using the contact details below and will be handled within a reasonable timeframe. If you are not satisfied with the response, you may raise the matter with the Office of the Privacy Commissioner of Canada.

12. Children's privacy

This website offers professional services to businesses and organizations. It is not directed at children, and JMG Group does not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and it will be deleted.

13. Changes to this policy

This policy may be updated as the website or JMG Group's practices change. The date at the top of this page reflects the most recent update. Material changes will be reflected here before they take effect.

14. Contact

For any question or request relating to privacy, reach JMG Group through the contact form.